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Delivery Matters Academy
Let our targeted Salesforce delivery training propel you and your team with the knowledge, skills, processes and tools you need to succeed!
All courses are based upon our proprietary Delivery Matters framework.
Salesforce Delivery Academy

Join us for this '4 Fridays' Academy where you will learn how to transform your Salesforce Delivery Organization to one where you delight your customers, consistently deliver on-time, on budget and can scale to any size!
Delivery is the key differentiator among successful Salesforce partners and those who struggle. Let us help you take it to the next level!
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This course is based upon our proven Delivery Matters framework.
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What you will learn:
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Introduction to Salesforce Delivery Excellence
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Scoping and Contracting best practices to set your team up for success
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Discovery roles, processes, tools and artifacts
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Design roles, processes, tools and artifacts
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Development roles, processes, tools and artifacts
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Quality Assurance strategy and processes
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Training, Change Management, and Adoption
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Deployment processes and communications
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Support structure, content and handover
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Stakeholder management, communications, customer success
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Project Management principles, practices, tools
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Red projects- assessing and turnaround
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Creating a Delivery Excellence Framework for your organization
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Course includes:
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Weekly live virtual classroom instruction
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Templates and Tools for success
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Learn how to create your own Delivery Excellence Framework for your organization
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Weekly Coaching: Also Includes optional weekly group coaching sessions where participants can bring their specific challenges and get expert advice and support
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Bonus: Participants will come away with a Delivery Playbook Template and Salesforce Project Plan to propel their team to success!
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Schedule:
Courses are held live on-line each Friday (4 hours) for 4 weeks.
Friday February 4, 11, 18, 25th 2022
10:00AM- 2:30PM (lunch 12-12:30 pm)
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Cost: $1,695 for academy and weekly group coaching.
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Red Project Rescue

This 3-hour intensive live virtual course focuses on why projects go red and what you can do to get to green.
Red projects are painful for you, your team, and your clients. Projects with cost overruns, missed delivery dates, and missed or incorrect requirements don't just happen randomly.
This course will show you how to assess red projects, understand the specific steps you can take to improve your project performance, and turn your clients into your biggest fans even in the midst of project challenges.
What's more, you will learn how to set your projects up from the start to ensure project success!
Course includes:
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How to structure projects to remain 'Green-all-the-Way'
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Common causes of red projects and how to avoid them
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​Project Diagnostic: You will learn how to diagnose current red projects to understand exactly what is going wrong
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Get Well Game Plan: Identify actionable steps, stakeholder management and communications strategies to get your project back on track.
Cost: $275 - Includes FREE 30-minute individual coaching session to address your specific project challenges.
Bonus: Participants will receive a Green Project Checklist to help you structure all your projects for success!
Note: Add-on consulting and support is available for an additional fee.
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Delivery Professionals Working Group

Are you a delivery professional looking for your tribe? Do you want to learn more about effective Salesforce delivery and crowd-source your questions? This working group is for you!
Join us on the 2nd Wednesday of each month for a lively presentation by Theresa Wilson on an important delivery topic, and meet and mingle (virtually) with your fellow Salesforce delivery professionals.
This group is open to anyone working in delivery (PMs, BAs, SAs, QAs, etc.) and leaders responsible for delivery organizations.
If you have a delivery challenge, or want to up your game, we are here for you!
Cost: Free but registration is required.
Sign Up Now
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